Rapid Studio Processing
Standard orders are prepared and securely packed within 2 to 3 business days from our studio in Santa Monica, California.
Retail-Ready Logistics
Every shipment comes fully barcoded and pre-packaged for pegboards, counters, or display racks to minimize shelf-prep time.
Worldwide B2B Freight
We partner with reliable international carriers to handle parcel and pallet shipments for global retail networks.
Hassle-Free Guarantee
We maintain a 30-day return policy for unopened, resalable inventory to ensure complete satisfaction for trade accounts.
Domestic & Global Shipping Guidelines
Since 2007, Girl of All Work has specialized in delivering premium illustrated paper goods, decorative washi tapes, shaped sticky notes, and stationery items to independent retail partners, museum stores, and bookstore chains across the globe. Our dedicated fulfillment team operates directly from our creative studio in Santa Monica, California, enforcing strict quality control and protective packaging standards on every outbound shipment.
Order Dispatch & Processing Lead Times
All wholesale and retail orders undergo rigorous visual and structural inspection prior to dispatch. Standard fulfillment timelines are structured as follows:
- Standard Order Handling: Orders are typically prepared, packed, and transferred to freight carriers within 2–3 business days (excluding national holidays) from our Santa Monica, CA facility.
- Transit vs. Handling Time: Please note that warehouse processing lead time does not include carrier transit times. Expedited shipping selections compress the carrier transit period, while internal processing schedules remain prioritize-queued.
- Seasonal Studio Closures: Our studio and distribution center pause physical shipments annually from Christmas Day through New Year’s Day. Orders received during holiday closures are logged sequentially and prioritized for processing immediately upon reopening.
- Automated Tracking Confirmation: Upon dispatch, an automated notification containing tracking credentials, carrier detail, and manifest summary is generated and sent to your registered business contact email.
Domestic Delivery & Freight Allowances
We strive to make restocking seamless for our retail partners across North America:
Free standard ground freight is automatically applied to orders totaling $75.00 or more (calculated prior to applicable tax and shipping fees) delivered within the contiguous United States. Orders below this threshold are calculated at published live carrier rates based on volumetric weight and delivery zip code.
International B2B Shipping & Custom Exporting
While consumer small-parcel international shipping is periodically adjusted to adapt to changing customs environments, our B2B Wholesale Program continues to actively serve international retailers, distributors, and museum boutiques worldwide.
For overseas commercial accounts, we provide specialized export support, including custom tariff documentation, bundled volumetric packaging to optimize freight costs, and direct carrier coordination (DHL Express, FedEx International, and UPS Worldwide). Overseas buyers seeking customized freight quotes or consolidated shipping can contact our export team directly for assistance.
Returns & Resalable Merchandise Policy
We prioritize transparent, reliable trade relationships. If you are not completely satisfied with your shipment, our return guidelines ensure a straightforward resolution:
- 30-Day Return Window: Merchandise in unopened, undamaged original packaging with all retail display backings intact may be returned within 30 days of initial order delivery.
- Condition Verification: Returned products must be in fully resalable condition to qualify for account credit or purchase price refund.
- Return Shipping Costs: Unless an item arrives defective or damaged during shipping transit, return freight charges are responsibility of the customer and will be deducted from the finalized refund total.
- Final Sale Items: Clearance inventory, promotional samples, and customized seasonal items are classified as final sale and are non-returnable.
Frequently Asked Questions
How long will my order take to process and ship?
Orders are prepared and handed over to shipping carriers within 2 to 3 business days from our studio in Santa Monica, California. Transit time varies depending on the selected carrier and destination location.
Do you offer free shipping on wholesale orders?
Orders over $75.00 qualify for free standard shipping within the contiguous United States. International shipments and expedited freight do not qualify for free shipping promotions.
Can international retail shops place wholesale orders?
Yes. We regularly supply verified international retailers, museum shops, and department stores. International trade accounts receive specialized freight quotes and custom customs paperwork.
What should I do if merchandise arrives damaged?
Please inspect all packages upon arrival. If any items sustained damage during transit, notify our team within 7 business days of delivery with package photos so we can promptly arrange replacements or credits.
What is your return process for resalable items?
Unopened items in original saleable condition can be returned within 30 days of purchase. Return shipping costs are deducted from the final refund unless the return is due to studio error or defective manufacturing.
Connect with Our Logistics Support Team
Have questions regarding international freight rates, bulk carton shipping options, or specialized trade delivery terms? Our Santa Monica studio team is here to assist you.